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I have just completed one of these for a pupil with a brand new diagnosis. Just apply through AAO and when it comes to access arrangement click other. This as Christine says will return a no at which point you click refer to awarding body. You then complete a form and upload evidence in support. I attached the care plan which had been provided by the diabetes nurse and this was approved within 24 hours although says it can take up to 10 days. This student has her phone on her desk with all non essentials turned off WiFi, notifications etc. and they also have supervised rest breaks in order to snack or administer medication. During the recent series the students glucose levels were rising and we took photos of her increased levels as displayed by the app and used for special consideration.