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Hi Natalie,

I work for TLC LIVE and saw your post.

I am sorry to hear you didn’t have a good experience with us. It would be great to have a chat to get some more feedback on your experience.

We always listen and try and improve our service and have developed for this academic year:

1) Group Tuition for up to 6 students to help reduce costs down per student.
2) Adaptive science assessments in addition to our maths and English assessments.

We also take the quality of our lessons incredibly seriously and try our upmost to provide the best lessons we can. In order to try and support this:

1) over 5000 hours of lessons were observed last academic year
2) Our assessments show on average 6 months progress across the core subjects for last academic year.
3) 92% of student feedback last academic year was excellent or good.

I wish you all the best with your search for tuition and if you would be happy to feedback it would be great to get more details from you.