We have a Facebook group, lots of webinars under the help button within the account and over on the provisionmap website and the team themselves will go out of their way to support you. Book a training session. every school uses it slightly differently (which is what makes it great) so talk to the team directly about what will best work for your school. I’m lurking on most of the webinars/videos and I respond to all of the FB questions as their SEN and SG Consultant.